Domain FAQs

Name server modification FAQs

If you already have a domain name registered and hosted by someone else and decide to use our hosting package or domain forwarding service, you will need to modify the name servers. Contact your registrar and change the DOMAIN NAME SERVER Information. You will also have to modify the Technical Contact information.

Domain Name Servers (DNS) in listed order

Primary DNS Server Name: ns3.wisewizz.com
Primary DNS Server IP: 204.14.104.150

Secondary DNS Server Name: ns4.wisewizz.com
Secondary DNS Server IP: 204.10.105.200

Technical Contact Information

Tech-Name:	Domain Master
Tech-Title:	Domain Registration
Company	Wisewizz Hosting
Tech-Postal:	Site 210 Box 8 RR2 Tofield, Alberta Canada T0B 4J0
Tech-Phone:	+01 (780) 662-3309
Tech-Fax:	+01 (780) 662-3309
Tech-Mailbox:	domains@wisewizz.com

How do I modify my name servers If I have registered a domain with Wisewizz Hosting?

If you have registered your domain name with Wisewizz Hosting and want to modify the name servers please send us an email and we will forward instructions.

What happens if my domain expires with Wisewizz Hosting and I miss the renewal date?

Wisewizz Hosting will send several renewal notices well in advance before the expiry date. It is your responsibility to keep your contact email address current. We will notify you only by email. You have the responsibility of logging into your account and manually implementing the renewal by the expiration date (should you in fact want the domain name to be renewed). In case, if you fail to implement the renewal in a timely fashion the domain name will be cancelled and you will no longer have use of that name. You agree that Wisewizz Hosting will not be responsible for cancelled or expired domain names that you fail to renew. If you renew a domain after the expiry date, there will be an additional charge of $10 US or $15 CDN per domain.

What is the Domain Name Expiration Procedure?

Domain Name Expiration Date	Once the domain name expires the domain will be deactivated. All domain services including the web page and email will no longer work.
Domain Name Grace Period(35-40 days)	A domain name, if not renewed before the expiry date, will be in a "grace period" for approximately 35-40 days. During this time the domain name will not be active and may be renewed by the original owner by paying the renewal cost plus an additional charge of $10 US or $15 CDN. It will take 24-72 hours before the domain services will re-activate.
Domain Name Redemption Period (25-30 days)	At the end of the Grace Period, the domain will enter into a 25-30 day Redemption Period. WHOIS information (name, address, telephone numbers, etc.) will be deleted. The domain will still be inactive. The domain may be renewed by its original owner for $150 US or $225 CDN + renewal fees. It is a manual process for the registry to add the name/address information back into the domain registry records, therefore, the process may take several days. Note: This Redemption fee is imposed by the Registry not by Wisewizz Hosting.
Domain Name Deletion	3-7 days after the end of the redemption period the domain name will be deleted from the registry and will be available for anyone to register.
Additional information concerning the Redemption Period can by found on ICANN web site.

What do the different domain names stand for?

.com
For businesses and commercial enterprises.

.net
Originally intended to represent the Internet's infrastructure: Network Information Centers, Network Operations Centers, administrative computers (such as Domain Name Hosts) and network node computers.

.org
Designated for miscellaneous entities that do not fit under any of the other top-level domains. Typically used for non-profit organizations.

.ca
.ca name is fully accessible by users worldwide (not just in Canada), just like a .com name. The only difference is that you must be a Canadian Corporation or resident to register for a .ca name.

.tv
TLD for the country of Tuvalu, a small Pacific Island. Through an agreement with the country of Tuvalu, the California company dotTV became the exclusive registry for .tv domain names. Anyone can register a .tv domain name, as long as they’re willing to pay for it.

.cc
Dot-cc works just like dot-com. Both are called top level domains, or TLDs in techspeak. Dot-com and dot-edu are examples of generic domains. Other examples are dot-net and dot-org. To allow room for growth, the designers of the Domain Name System also created country code domains assigned to particular places in the world. The "cc" of dot-cc is technically a designation for the Cocos (Keeling) Islands, a territory of Australia located in the Indian Ocean with fewer than 700 residents.

Domain Names

Don't put "www." in front of the domain. "www." is a host name, not a domain name. You should not use "www" anywhere unless it part of the actual domain name you are looking for.

Legal Characters

Legal characters are 0 to 9, a to z and - (hyphen).
Underscores (_) and spaces are not permitted in domains.
Domains names are NOT case-sensitive.
(www.MyDomain.com is the same as www.mydomain.com & is the same as WWW.MYDOMAIN.COM).

Name Length

For a domain ending in .uk (Nominet UK) a maximum of 63 characters (before any full stop characters) is permitted.
For InterNIC USA domains (.com, .net, .org) a maximum of 63 characters (before any full stop characters) is permitted.
This is NEW - until recently only 22 characters were permitted. 1st Domains UK allows the full length - a new service.
For short domain names, InterNIC USA (.com .net .org) allows 2 character domain names, but Nominet UK (.co.uk .org.uk etc) requires a minimum of three characters.

Valid Domain Entries

When checking for a domain, enter the domain only and select whatever necessary TLD or extension from the drop-down menu list. Do not enter "www." in the beginning of the domain, it is not part of the domain name.

What is the difference between the top-level and the second-level domain names?

The top-level domain and the second level domain work together to form the Internet address. The second level domain usually indicates the name of the organization that the address belongs to (e.g. Microsoft), or the type of web site it is (e.g. .com). When the two are tied together, the address is formed: "microsoft.com". Any additions to this address would be simple and straightforward and are performed by Microsoft. For example, Microsoft has the sites www.microsoft.com and search.microsoft.com.

Once I have registered my domain name, how long will I own it for?

Provided that there are no trademark disputes, and that the annual fees are maintained, your registered domain name will be yours indefinitely. You can register or renew your domain name for periods of 1, 2, 5, or 10 years.

Why do I want a domain name ending with .CC?

There are already more than three million domains registered in the .COM top level domain. Most of the good, short, easy to remember names in .COM are already taken by someone else. The .CC top level domain is recently introduced, so there is plenty of new, empty real estate, with most names still available. In .CC you can have a domain name that fits your business, idea, family or other name more closely.